Accessibility

One in four individuals have a disability in the USA. 16% have a visible disability and the remaining 84% have invisible disabilities like PTSD, autism, dementia, strokes etc. The common denominator for these groups is sensory issues. A sensory need or sensory processing challenge is one where an individual is affected by noises, smells, lights and even crowds. The interaction with their environment can not only be overwhelming from the sensory perspective, but also sometimes physically painful.

The Jefferson County Department of Health is vested to help these individuals and is doing our part to help create a, “kinder, more inclusive world,” for those with neurodiversity, through our partnership with KultureCity. Accommodations and tools are also available for the visual and hearing impaired. Language barrier can be eliminated with access to both in-person (public health language workers) and virtual interpreters.

We strive to eliminate any challenges that may exist for individuals that seek any clinical or non-clinical services within our facilities with our accessibility features. If you need additional assistance accessing any of our services, please reach us at (205) 933-9110 (select call center or option 2) or speak to our front desk staff upon arrival.