Contact Protocols

JCDH Disease Control Department
Sexually Transmitted Disease (STD) Division

  • Home Visit
  • Phone
  • Voicemail
  • Mail

The Jefferson County Department of Health (JCDH) Disease Control Department - Sexually Transmitted Disease (STD) Division utilizes a strict protocol to contact people in a confidential manner.

A JCDH staff representative may contact you in person, via a phone call, by letter or by various other means so that you can receive information in the most efficient and confidential way possible.

If you are contacted in person, the JCDH staff representative will have proper identification to verify he or she is a JCDH employee.

If you are contacted by phone, the JCDH staff representative will always give their name and a phone number where their identity can be verified. If a voicemail message is left, the staff representative will leave their name and a callback number. Confidential information will NEVER be left on a voicemail.

Any letters received from JCDH will be on official JCDH letterhead and will contain a staff member’s name and contact information.

If you have questions or think you have been contacted by our STD Division, please feel free to call and request to speak with a Disease Intervention Specialist:
(205) 930-5570 or (205) 930-1175
Central Health Center
(Guy M. Tate)

1400 Sixth Avenue South
Birmingham, AL 35233
Programs and Clinics
(205) 933-9110
Eastern Health Center
601 West Blvd Roebuck
Birmingham, AL 35206
Programs and Clinics
(205) 591-5180
Western Health Center
631 Bessemer Super Hwy
Midfield, AL 35228
Programs and Clinics
(205) 715-6121
 



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