When you submit a complaint, you help us protect the public’s health and make sure food establishments in our community meet the safety standards.
By sharing your concerns, you give our Environmental Specialists the information they need to investigate the situation and respond as needed.
To submit a complaint, you can choose from the following options:
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Call us at (205) 930-9110.
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In person at:
JCDH Environmental Health Services
1400 6th Ave South
Birmingham, AL 35222
2nd Floor – Food & Lodging Protection Division
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Name and address of the food establishment.
This helps us make sure your complaint goes to the right place.
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Date and approximate time of your visit or incident.
This allows us to match your observations with our inspection records or the conditions at the time of your visit.
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Description of what happened.
Please include as much detail as possible about the issue you observed, such as unsafe food handling, illness after eating, employee hygiene concerns, or facility conditions.
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Foods eaten or purchased (if applicable).
Listing what you ordered helps us identify potential sources of contamination or improper preparation.
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Your contact information (optional but helpful).
While you may submit a complaint anonymously, providing a phone number or email address allows us to follow up if we need more information to complete the investigation. We will never share your name or contact information with the food establishment.
We appreciate your help in keeping our food establishments safe for everyone. If you have any questions about the complaint process, our team is here to assist you.